Privacy Policy
Your privacy is our utmost priority. We believe in complete transparency regarding how we collect, use, and protect your personal information.
100% Secure & Confidential
We do not sell, rent, or share your personal data with any third-party marketing agencies. Your data is strictly used for fulfilling your orders and ensuring legal age compliance.
Information We Collect
To provide our ultra-fast 2-hour express delivery service, we only collect the information absolutely necessary to fulfill your order. This includes:
- Contact Details: Your Name and WhatsApp Phone Number.
- Location Data: Your precise delivery address or location pin drop.
- Age Verification: A valid Government-issued ID (if requested by our dispatch team or rider) to ensure you are 18 years of age or older.
Because our ordering process is handled via WhatsApp, we do not require you to create accounts with passwords or store credit card information on our servers.
How We Use Your Information
The information we collect is strictly used for the following operational purposes:
- To process, dispatch, and successfully deliver your order via our local rider network.
- To send you live tracking updates, order confirmations, and respond to your customer service inquiries via WhatsApp.
- To strictly enforce age verification laws, ensuring our products do not fall into the hands of minors.
Data Protection & WhatsApp Security
All communication regarding your orders takes place over WhatsApp, which utilizes End-to-End Encryption. This means your messages, location pins, and payment receipts are securely transmitted between you and our dispatch team.
We do not maintain permanent, unencrypted databases of your purchase history on open web servers. Once an order is completed, your location data is solely retained for internal accounting and to speed up your future repeat orders.
Cookies & Analytics
Our website uses basic functional cookies to ensure a smooth browsing experience and to remember your filter preferences on the Shop page. We may also use anonymous analytics to understand how visitors interact with our catalog, which helps us improve our inventory and website speed. These analytics do not track your personal identity.